Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a shipping confirmation with tracking information once your order has been dispatched.
Shipping Destinations
We currently ship to Mexico and the United States.
Shipping Cost
We offer free shipping on all orders. No minimums, no exceptions.
Estimated Delivery Times
— Mexico: 15–30 business days — United States: 15–30 business days
Delivery times are estimates and may vary depending on your location and carrier. We appreciate your patience — every order is worth the wait.
Tracking
Once your order ships you will receive a confirmation email with a tracking number. Use it to follow your order directly with the carrier.
Customs & Duties (USA orders)
Orders shipped to the United States may be subject to import duties and taxes upon arrival. These charges are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Lost or Damaged Orders
If your order arrives damaged or is lost in transit, contact us within 48 hours of the delivery date with your order number and photos if applicable. We will review each case personally and work to find a solution.
Contact
For any shipping questions reach out before or after your purchase. We're real people and we respond.
[your email here]
